Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lumen. This rating has been stable over the past 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (70) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 678 reviews)); "Good Work Life Balance and WFH" ((in 609 reviews)); "The pay is good and the product line is broad" ((in 465 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 437 reviews)); "Good culture and down to earth coworkers" ((in 179 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 388 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 158 reviews)); "Lots of layoffs and re" ((in 150 reviews)); "No training and no escalation processes for when a new employee needs on the job help." ((in 136 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 135 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

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Lumen

Lumen reviews

3.4

57% would recommend to a friend

(7,782 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

May 18, 2025

good

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

good work life balance along with other fa ilities

Cons

you might not get the role you are willing to work on

Lumen Response

Thank you for sharing your feedback with us. We're happy to know that you value the work-life balance. We're happy to have you on the team!

2.0

May 16, 2025

Customer what

Customer

Recommend

CEO approval

Business Outlook

Pros

Cupcakes extra day holiday FTO

Cons

Low pay layoff’s Toxic Dishonesty

2.0

May 16, 2025

Salary not as per industry standards

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance depends on the role you are in

Cons

Lowest yearly bonus 7-8 % hike only Lack of hiring skills of Hr's reason being I was offered 7 Lpa and later they revised the offer just before joining.

Lumen Response

Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.

Viewing 277 - 279 of 7,782 Reviews

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