Lumen reviews

3.4

57% would recommend to a friend

(7,782 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
May 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. 4 Days a month WFH policy.

Cons

Compensation below market level. Less growth in terms of skills. No clear defined career path

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Lumen Response
1y
Thank you for taking the time to write a review. We're saddened to hear that your experience with Lumen hasn't been positive. We're committed to cultivating a workplace where everyone can thrive, and we appreciate your honest feedback. Thank you again for your review and for all the work you do with us.
2.0
May 20, 2025

Lost their way

Recommend
CEO approval
Business Outlook

Pros

Pay check has never bounced.

Cons

Total confusion over the last 3 years. Nobody is sure of their actual role.

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Lumen Response
1y
Thank you for sharing your feedback with us. We appreciate your feedback to help us improve. Thank you for all that you do at Lumen!
4.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay for job requirements

Cons

A lot of legacy systems

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Lumen Response
1y
Thank you for your insight into working at Lumen. We're happy to know that you value the compensation. We play to win, and we're happy to have you on board the team !
Viewing 274 - 276 of 7,782 Reviews

Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.