Lumen reviews

3.4

57% would recommend to a friend

(7,782 total reviews)
avatar

Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
May 31, 2018

Used to be good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Relaxed Life -free coffee. Managers get glass cabins. 2. Used to have good bonus close to "100% of (10% of c2c)" average. It is reduced. 3. More stable business and captive of MNC.

Cons

1. Not an environment if you are looking for a challenging role, new technology etc. 2. Bonus is now reduced significantly to 70% of (10% of c2c) and no hikes were given this year. 3. Travels to US used to be good in Qwest days. Reduced significantly. 4. Layoffs late last year and happened recently in the US after level 3 merger where good folks who came from earlier mergers were asked to go..

2.0
Apr 8, 2018

Associate Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible office working hours Free coffee and cold drinks Work life balance

Cons

Centurylink is worst company if you are into analytics. There are no analytics project.Analytics team is just for name sake and whole team does reporting work. No job security, Anytime you will be asked to leave Very Poor Leadership-They don't deserve that position. Leaders talk nonsense and says people always prepared for being fired and will not feel shocked if they are asked to leave. No Promotion- you even don't know to whom you have to talk for promotion because every year end they create a situation of retrenchment and say you are lucky that you still have job. No bonus Although there are flexible working hours but you have to complete 45hrs on a week. Analytics team sits in clean room where you can't take phone inside Stakeholders don't look work at all, you will get once in a bluemoon chance to speak with them. There are no regular calls with stakeholders and offshore team doesn't fall under any vertical.

2.0
Jan 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent salary & great benefits. Annual company-wide incentive bonus, even if you're not on sales/commission. Nice working environment & people. Flexible, work remote opportunities.

Cons

Hiring process took weeks, each step of the way. HR dept is completely inept & support staff (all levels) was kept in the dark after each reorg wondering if we'd have a job. Yearly merit increases were a joke, real incentive came from the yearly bonus.

Viewing 217 - 219 of 7,782 Reviews

Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.