Lumen reviews

3.4

57% would recommend to a friend

(7,778 total reviews)
avatar

Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Startup feel Can try any tech

Cons

None really Project can be monotonic

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Lumen Response
10mo
Thank you for sharing your experience with us! We're delighted to hear that your time at Lumen has been positive, and you enjoy exploring the various tools we use in our work. We're glad to have you on board with us and truly appreciate your feedback!
2.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible Timing. Work from Home.

Cons

Politics, No career Growth, Slow Hike.

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Lumen Response
10mo
Thank you for sharing your feedback with us. We value your input. We're sorry to hear about your experience at Lumen. We're always looking to create more opportunities for employees to grow their skills and advance their careers. Your perspective helps us learn and improve as a company. We truly appreciate your feedback, and we're happy to have you on our team. As a current employee, please feel free to contact our CTLHRActionTeam@lumen.com.
2.0
Aug 11, 2025

Hellecom

Recommend
CEO approval
Business Outlook

Pros

The benefits package was at least decent Their core network (at least the Level3 backbone) is well engineered.

Cons

-Low salary for the market -Old building with no amenities -Everyone in telecom has a preconceived notion of Lumen, most of them negative -Customer billing is a mess -Still have not combined Level 3, Global Crossing, Qwest, CenturyLink, Time Warner Telecom networks in a way that makes sense -Management is very old school

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Lumen Response
10mo
Thank you for taking the time to write a review. We need feedback like yours to learn how we can improve. Lumen believes in helping everyone reach their full potential by providing the necessary resources our employees need to succeed. We're disappointed to hear that your experience didn't reflect that. We wish you all the best with the next step in your career, and we appreciate the hard work you did with us at Lumen.
Viewing 199 - 201 of 7,778 Reviews

Glassdoor has 8,427 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.