Lumen reviews

3.4

57% would recommend to a friend

(7,781 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Apr 2, 2020
Recommend
CEO approval
Business Outlook

Pros

They hired very quickly - one cup of coffee then a 20 Min meeting with VP.

Cons

Sexism and racism is common and defended to the end. Failing male, white christian reps will be handed your account deals and sales to protect them from dismissal even when they don't have relationships with the clients. They also "lost" my commissions for a year and my boss put sales into his own line by "accident" but some how could not fix it.

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Lumen Response
6y
We have no tolerance for sexism, racism, nepotism etc. in the workplace, and take those allegations seriously. We have several avenues for employees to raise concerns and have a zero-retaliation policy. We are sorry to learn that your experience did not align with our standards and expectations
1.0
Mar 22, 2020
Recommend
CEO approval
Business Outlook

Pros

There are no pros

Cons

They make you work harder not smarter. They expect people to do their jobs without training then ding you.

1.0
Mar 13, 2020

10 hours a week.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No need to work more than 20 hours a week.

Cons

Politics, politics, politics. Probably, company will be better without about 50% of the management team. There are lots leeches, managers and directors.

Viewing 184 - 186 of 7,781 Reviews

Glassdoor has 8,431 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.