Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 658 reviews)); "Good Work Life Balance and WFH" ((in 618 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 473 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 449 reviews)); "Good culture and down to earth coworkers" ((in 179 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 390 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 158 reviews)); "Lots of layoffs and re" ((in 151 reviews)); "low salary and non timely promotions" ((in 136 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 134 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

Lumen reviews

3.4

57% would recommend to a friend

(7,775 total reviews)

Kate Johnson

70% approve of CEO

48% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Oct 17, 2025

Bad management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Latest technologies with an opportunity to grow

Cons

Very bad management and no value for your work and contribution

Lumen Response

7mo

Thank you for being open with us, we need feedback to learn about how we can improve. One of our core operating principles is teamwork, which means showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success, so we're sorry to hear that this hasn't been your experience so far. Great to hear that you have enjoyed our technology and growth opportunities. We're glad to have you on board with us.

4.0

Oct 16, 2025

Truly a People-Centric Company with Strong Values

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Really happy to be part of a company that values people and balance. Excellent work-life balance, great management, and a culture that encourages growth and collaboration. Proud to work here!

Cons

Haven’t observed any significant cons so far.

Lumen Response

8mo

Thank you for your insight into working at Lumen! One of our core operating principles is teamwork, which means we care about committing to the team's collective success. People and balance is part of what makes Lumen a great place to work. We really appreciate your feedback, best of luck to you in your career.

5.0

Oct 16, 2025

Was a great company to work for

Noc engineer

Recommend

CEO approval

Business Outlook

Pros

great culture huge support structure

Cons

Too large of a company, was often sluggish at change

Lumen Response

8mo

Thank you for sharing your thoughts, we need feedback like yours to continue to make Lumen a great place to work. We're happy to know that you valued the support structure and culture at Lumen, we wish you all the best with the next step in your career.

Viewing 145 - 147 of 7,775 Reviews

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Lumen

Lumen reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Bad management

Truly a People-Centric Company with Strong Values

Was a great company to work for

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