Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,779 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      3.0
      Jun 15, 2016

      Mixed Bag

      Module lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Onshore Team Supportive Senior management. No work pressure Appreciation

      Cons

      Company has lot of old employees, who are incompetent and a bunch of stupids.They dont understand the current market and they dnt want to learn. They cannot take decisions but can only satisfy their boss. Especially the Technical leads are worthless. They dont represent you but compete with you. They think they are masters and they play with their designation. They should be removed at earliest to make this company survive

      1.0
      May 6, 2016

      You will feel smart here

      Global account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can earn a lot of money and don't have to work very hard, although benefits are way below market. If you want to feel smarter than the executives who make every single miniscule decision and where you can get away with doing nothing all day, this is the company for you. A Dilbert dream

      Cons

      You will never feel like you did anything worthwhile when you return home from work at the end of the day. Processes, programs, strategies are all designed by people who have no experience of execution and impact. I have worked for Big Tech before and have seen how agile and smart they are. Working at CenturyLink is much more akin to how we imagine working for the DMV would be.

      3.0
      Mar 9, 2016

      Centurylink a company on life support

      Customer service representative-nohd
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I work with a great, but the company's vision, marketing and unifying principles are lacking which is the result of the Boise NOHD being shut down, but we get to keep our same pay and go back to sales.

      Cons

      Dealing with anger and upset customers who rightfully so should be upset. The company has terrible marketing, training and as a result of high sales goals is forcing the reps to cram and slam products and services in order to keep their jobs. The company really needs to re-evaluate why the are losing so many employees' and customers'.

      Viewing 130 - 132 of 7,779 Reviews
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      ReviewsLumen reviews

      Glassdoor has 8,428 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.