Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
avatar

Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Jan 6, 2026

Lumen Analyst

Recommend
CEO approval
Business Outlook

Pros

-flexibility, work/life balance -friendly teams

Cons

-disorganization at senior leadership level -lack of communication between teams

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Lumen Response
5mo
Thank you for sharing your thoughts, we appreciate your feedback to help us improve. We're sorry to hear that you felt disorganization from leadership and a lack of communication between teams. Being vulnerable, promoting authenticity, and empowering others to fully demonstrate trust can be challenging. We're glad to hear that you value our work/life balance practices and friendly community! Thank you for all that you do at Lumen.
5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work Life Balance Opportunities for promotions, skill development, and learning new technologies.

Cons

Growth opportunities may vary depending on the department.

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Lumen Response
5mo
Thank you for your insight into working at Lumen. We want to hear from people like you to learn how we can do better. We recognize your experience with growth opportunities. We're always looking to help everyone reach their full potential, and understand that it can be challenging. We're glad to learn that you took advantage of our work/life balance practices, opportunities for promotion, skill development, and commitment to learning. Thank you again for your feedback, best of luck to you in your career!
5.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Work Culture and can learn many things and explore opportunities

Cons

Hikes and promotions is slow.

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Lumen Response
5mo
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Slow moving hikes and promotions can definitely be challenging. We're always looking to helping everyone reach their full potential. Great to hear that you value our work culture and opportunities for learning! Thank you for being a part of the Lumen team.
Viewing 85 - 87 of 7,766 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.