Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

hike not good recognition is delayed

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Lumen Response
5mo
Thank you for taking the time to write a review. We value your input. We're sorry to read that your recognition felt delayed. We're committed to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We hope that you continue to enjoy our work/life balance practices. Thank you for all that you do at Lumen!
5.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good support from the team. Always ready to go extra mile when it comes to learning something new and adapting the same.

Cons

Office Location is a bit of a problem.

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Lumen Response
5mo
Thank you for leaving a thoughtful review about your time at Lumen. We appreciate your feedback. Office locations can definitely be challenging. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad to hear that you valued support from your team and their commitment to courage. Thank you for your hard work, we wish you all the best with the next step in your career.
3.0
Dec 26, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Good company to work for

Cons

Company is good at network services only. Wants to play in other solutions, but none of the solutions offered can be delivered

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Lumen Response
5mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We're glad to hear that you have enjoyed being a part of the Lumen team. We believe in helping everyone to reach their full potential. We recognize that it can be challenging to contribute to other services and solutions. We're focusing on a commitment to learning so we can see challenges, failures and change as opportunities for growth. Thank you again for your feedback, we're happy to have you on the team.
Viewing 88 - 90 of 7,766 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.