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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      58% would recommend to a friend

      (7,767 total reviews)
      avatar

      Kate Johnson

      72% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Jun 5, 2009

      Limited communication kills employee productivity.

      Product development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Embarq is a very flexible work environment with a focus on achievement, not hours - meaning that management is open to flexible hours and time off for family issues.

      Cons

      We are currently going through a merger, and the flow of information about how it will affect jobs is very limited.

      5.0
      Mar 25, 2009

      CenturyTel is a very good employer with the potential and leadership to improve.

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I interact with across the company are second to none. Nearly everyone demonstrates a can-do attitude and genuine respect for fellow employees. Ideas that are put forward are taken seriously and received with all due respect and follow-through. The company is providing good information on the pending merger/acquisition of Embarq. People in CenturyTel live the company's guiding principles and are valued for it. Training has been liberally provided on new technologies and operating systems in a timely fashion. The annual employee review process is well developed and ties directly in to the corporate values and principles as well as revenue and expense driving business objectives.

      Cons

      The acquisition of Embarq is raising the level of anxiety. This is helped by the frequent communications on the status of the joining of the two companies and cultures. Still, these deals do not go down on the premise of adding to or maintaining payroll and benefit costs. In that respect it is no better or worse than most in the industry. If you come from a "small company" culture, the systems and processes may seem like a forest of silos at first. Trying to order something not in the catalog of approved items is not impossible but certainly not a user friendly system to grind your way through.

      Viewing 7756 - 7758 of 7,767 Reviews
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      Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.