Lumen reviews

3.4

58% would recommend to a friend

(7,767 total reviews)
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Kate Johnson

72% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Sep 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Only the most awesome trainers and supervisors, tech help and admin help you could ever ask for! Nice work environment (we each have our own "space"), lucrative salary and good bonuses, positive feedback from supers on performance with strengths and "opportunities" where needed,

Cons

Its too far from Orlando metro!

5.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, pay is great, chance for commission, a chance to advance your career, great staff. multiple types of training to keep employees refreshed and up to date to offer customers the best customer service

Cons

The job can be stressful and all the training could be overwhelming, but rewarding.

4.0
Aug 22, 2013

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are great.

Cons

They keep changing processes as soon as you get used to one.

Viewing 7723 - 7725 of 7,767 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.