Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

58% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (153) , Account Manager (148) , Manager (102) , Network Technician (86) , Customer Service Representative (85) , Project Manager (85) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 701 reviews)); "Good work life balance and flexible" ((in 623 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 463 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 447 reviews)); "Good culture and down to earth coworkers" ((in 185 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 389 reviews)); "Lots of layoffs and re" ((in 157 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 156 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 136 reviews)); "low salary and non timely promotions" ((in 132 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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Lumen

Lumen reviews

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3.4

58% would recommend to a friend

(7,767 total reviews)

Kate Johnson

71% approve of CEO

49% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Oct 13, 2015

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great management to work with.

Cons

No cons really at this time.

3.0

Aug 12, 2015

century link

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good for working.good exposure.work life balance

Cons

not any such now as i have seen

5.0

Aug 5, 2015

CenturyLink is underrated!

Sourcing specialist- talent acquisition

Recommend

CEO approval

Business Outlook

Pros

I love my talent acquisition team at CenturyLink! Everyone works together to get it done. I love hearing potential employees who are interested in CenturyLink say all of the good employee reviews they've read. My hope is that we will have more positive attention to let people see that CenturyLink is a great company to be a part of. Much more to come!

Cons

I don't really have anything bad to say....

Viewing 7702 - 7704 of 7,767 Reviews

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Jobs at Lumen

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Senior Director- Chief of Staff

Contract Acquisition Manager

Senior Lead IT Engineer

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Analyst

century link

CenturyLink is underrated!

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