Lumen reviews

3.4

58% would recommend to a friend

(7,768 total reviews)
avatar

Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good interactions with immediate supervisor, great work center

Cons

This is a reactive company that is playing catch up with cable. The rules and policies change faster than the reps can keep up. This causes customers to receive increasingly poor service, by putting sales above the issue the customer has.

Viewing 7699 - 7701 of 7,768 Reviews

Glassdoor has 8,417 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.