Question 1

Does Lumen pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Lumen?

Accepted Answer

58% of Lumen employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Lumen?

Accepted Answer

Software Engineer (279), Senior Software Engineer (153), Account Manager (148), Manager (102), Network Technician (86), Customer Service Representative (85), Project Manager (85), Network Engineer (84), Account Director (69), Sales (62), Director (60), Software Developer (58), Engineer (54), Broadband Technician (51), Sales Engineer (49)

Question 4

What are the pros of working at Lumen according to real employee reviews?

Accepted Answer

"Benefits are good and the actual fiber network is good once it is up and running." ((in 664 reviews)); "Good Work Life Balance and WFH" ((in 611 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 475 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 435 reviews)); "good culture and feels like a team" ((in 175 reviews))

Question 5

What are the cons of working at Lumen according to real employee reviews?

Accepted Answer

"Management is poor and inexperienced as to how to deal with this." ((in 391 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 156 reviews)); "Lots of layoffs and re" ((in 146 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 132 reviews)); "low salary and non timely promotions" ((in 130 reviews))

Question 6

What are employees saying about Lumen layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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It's been OK--lots of changes due to several consolidations/mergers

good, untill the experience went out the door

Great Company, pay, benefits

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