Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Sep 30, 2011
Recommend
CEO approval
Business Outlook

Pros

large company, many new and innovative products, ability to work from home occasionally, nationwide company with jobs in almost every state

Cons

leadership seems confused at times, use of non-centralized management, lack of internal technology, health benefit costs are high, 401k plan needs improving

2.0
Sep 29, 2011
Recommend
CEO approval
Business Outlook

Pros

pay was ok for local; benes were very good bonuses for performance were good nice people - mostly always helpful

Cons

strict regimented hourly schedule - zero chance to be flexible got sick -- needed a doctors note - and it didnt matter anyway - still got written up

1.0
Sep 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Work to life ratio Benefits Consistent schedule

Cons

Compensation Nothing consistent Right hand does not know what the left is doing No upward mobility No room to grow Revolving door Take it or leave it attitude Poor planning by upper management and it trickles down Pricing is not competitive for sales. Tenure before talent in terms of upward growth. Merger after merger

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Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.