Lumen reviews

3.4

57% would recommend to a friend

(7,783 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Jan 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are still very good. Glen Post and Karen Puckett are excellent at what they do and are deserving of our confidence.

Cons

The mergers have been managed badly as far as lower level employees are concerned. Legacy employees have been stripped of their knowledge and job tasks and given nothing in return for their dedication and help. Control, and job tasks, during these mergers, have been decided by manipulation and cronyism. Internal power struggles abound. Upper management has allowed legacy employees to be badly-used by control seeking managers from mergers. Too many middle managers and project managers are causing a micro-managed environment. Processes are being developed that promote cronyism and power transfers instead of efficiency and productivity.

2.0
Jan 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good training program So so salary name recognition

Cons

Bad micromanagment In my opinion, training received and management attitude were different, making training difficult to apply Industry is all based upon price, super competitive No one you call on really cares about telecom Quota is unreasonably high, YTD my impression is that most missed it (by a long shot) Was selling the Qwest portfolio, not the century link one even though I worked for century link it was basically qwest

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Glassdoor has 8,433 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.