Question 1

Does Lumen pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

Question 2

How satisfied are employees working at Lumen?

Accepted Answer

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Lumen?

Accepted Answer

Software Engineer (279), Senior Software Engineer (154), Account Manager (149), Manager (102), Network Technician (86), Project Manager (85), Customer Service Representative (84), Network Engineer (84), Account Director (70), Sales (62), Director (60), Software Developer (58), Engineer (54), Broadband Technician (51), Sales Engineer (49)

Question 4

What are the pros of working at Lumen according to real employee reviews?

Accepted Answer

"Benefits are good and the actual fiber network is good once it is up and running." ((in 660 reviews)); "Good Work Life Balance and WFH" ((in 614 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 483 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 431 reviews)); "We did have a good work from home program but it also has changed." ((in 162 reviews))

Question 5

What are the cons of working at Lumen according to real employee reviews?

Accepted Answer

"Management is poor and inexperienced as to how to deal with this." ((in 396 reviews)); "Lots of layoffs and re" ((in 151 reviews)); "Senior leadership from CenturyTel still have the "Old Bell Company" mentality where employees and customers should be seen/pay their bills and not be heard." ((in 151 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 136 reviews)); "low salary and non timely promotions" ((in 130 reviews))

Question 6

What are employees saying about Lumen layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

Question 7

What are the top reviewed Lumen locations?

Accepted Answer

Buenos Aires, Olivos, Vicente López, Rosario, Las Toninas, Colegiales

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Good team players, poor senior management communication

Used to be a good place to work

Growing business with a growth oriented leading communications provider.

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