Lumen reviews

3.4

58% would recommend to a friend

(7,769 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Dec 12, 2011

Acceptable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

opportunity to advance is limited, but if you do your job you are rewarded financially. Management is not always responsive to requests and follow up is needed

Cons

very corporate, call center work can be boring and supervisors can be erratic in their style and expectations of employees

2.0
Dec 9, 2011

very hectic and unorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at centurylink is the people you work with. Everyone is very helpful and knowledgeable about the poducts and services.

Cons

The compensation plan all the changes and with little to no information. The constant stress daily, There are no advancement to grow.

2.0
Dec 1, 2011

Need to treat employees with dignity and respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits. Instant amnesia

Cons

Broken internal tools. Co workers do not care about helping each other.

Viewing 7576 - 7578 of 7,769 Reviews

Glassdoor has 8,418 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.