Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

58% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (149) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 666 reviews)); "Good Work Life Balance and WFH" ((in 620 reviews)); "The pay is good and the product line is broad" ((in 482 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 432 reviews)); "Good culture and down to earth coworkers" ((in 181 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 383 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 158 reviews)); "Lots of layoffs and re" ((in 151 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 138 reviews)); "low salary and non timely promotions" ((in 135 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

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Lumen

Lumen reviews

3.4

58% would recommend to a friend

(7,774 total reviews)

Kate Johnson

71% approve of CEO

49% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Jun 22, 2012

Merger with Qwest started well and then went downhill

Frame attendant

Recommend

CEO approval

Business Outlook

Pros

Coworkers and supervisors mean well and try hard. If you can get the ear of upper level management they do seem willing to listen and do something to make a positive change.

Cons

Managers (above supervisor) and their managers have been caught in untruths numerous times. Either someone is not telling them the truth or they don't want to hear it.

2.0

Jun 18, 2012

Qwest Software services

Technology lead

Recommend

CEO approval

Business Outlook

Pros

Started of with a great group of employees. Salary was good. Work culture was great

Cons

Sycophancy has set in. Management let the best resources leave with comments like "people quitting the company is a common" but could not replace them with quality resources

5.0

Jun 13, 2012

really good to work in centurylink

Software engineer

Recommend

CEO approval

Business Outlook

Pros

job satisfaction opportunity to learn new technology

Cons

salary not good outside opportunity is less

Viewing 7516 - 7518 of 7,774 Reviews

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Lumen

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Merger with Qwest started well and then went downhill

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