Merger with Qwest started well and then went downhill - Frame Attendant Lumen Employee Review

2.0
Jun 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Coworkers and supervisors mean well and try hard. If you can get the ear of upper level management they do seem willing to listen and do something to make a positive change.

Cons

Managers (above supervisor) and their managers have been caught in untruths numerous times. Either someone is not telling them the truth or they don't want to hear it.

Explore other reviews about Lumen

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- lots of growth opportunities - great management

Cons

- slow paced days but then really busy busy days

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Lumen Response
4mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We recognize that workload balance can be challenging. We're dedicating resources to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We're glad to hear that you value our growth opportunities and management. Thank you for the work you do with us, we're happy to have you on the team!
3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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