Lumen reviews

3.4

57% would recommend to a friend

(7,779 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Excellent "local" business models Business committed to exceptional key values Making a strong effort to use promised based management company wide Very good products and services, competitive in the market that I worked in Committed to superior customer experiences

Cons

My center leadership was not as committted to company values as I think they should have been Many managers of the business give lip service to the company values as demonstrated by their actions or lack of actions may be a better term Management could not or would not give me a reason why I was selected to leave the business In my case, there was no transition, I was informed of the decision, signed documentation and walked out the door

3.0
Oct 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, fast paced environment, great co-workers.

Cons

Company culture changed for the worse when company merged with Qwest...lost sight of unifying principles due to filling too many senior positions with Legacy Qwest leadership. No opportunity for advancement. Many lay off's are happening as company tries to fill more and more jobs in Monroe, Louisiana.

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Glassdoor has 8,428 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.