Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,781 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      1.0
      Jan 16, 2013

      Lack of leadership

      Strategic account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential to make a lot of money

      Cons

      No leadership, Lack of communication, Operations based company, Loss of support staff to the detriment to the customers, inconsistent values: 5 operating principle that have no basis in reality, customer service is terrible with no plans to improve, management lacks leadership and vision and waste time and money on marketing campaigns that get no results.

      2.0
      Jan 15, 2013

      Outside sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid stock and financials. Managers are good people but have little to no power to get anything done.

      Cons

      Cheap! Cheap! Cheap! Support teams are Poorly staffed with too few and not skilled enough resources. Too much corporate decision making about sales operations - especially compensation - which results in a highly complex and ineffective plan..

      Viewing 7402 - 7404 of 7,781 Reviews
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      ReviewsLumen reviews

      Glassdoor has 8,431 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.