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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,781 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      4.0
      Jan 9, 2013

      Good place to work.

      Senior software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have a lot of authority on how projects are set up and managed. Management response to issues is very quick and effective. I can perform the technical work as well as the project management related work for my applications.

      Cons

      Salary tends to be a bit below market. Health care benefits are not as good as other employers in the area. There is ongoing pressure to relocate to Monroe, LA, even though I don't want to move there.

      3.0
      Jan 8, 2013

      Struggling

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall a very stable work environment on the IT side. So many people involved with any given thing that it's hard to pin blame on anyone, so repercussions are usually just a severe talking to. Reasonable benefits and pay for the modern U.S. economy. Generally flexible hours and work environment.

      Cons

      Benefits being reduced every year, unclear strategic direction, extremely rough handling of CenturyLink->Embarq->Savvis->Qwest mergers. Monroe-based leadership and employees are 'there because they grew up there', and often are very underqualified for their titles...those that are skilled (and there are some outstanding ones) are often unappreciated because they aren't Christian enough.

      Viewing 7405 - 7407 of 7,781 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,431 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.