Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
avatar

Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Feb 9, 2026

Best Company evr

Recommend
CEO approval
Business Outlook

Pros

1) good salaary 2) good hike 3) good worklifeblan

Cons

1) Long working hours 2) Promotions

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Lumen Response
3mo
Thank you for your insight into working at Lumen. We need feedback like yours to continue to make Lumen a great place to work. We recognize that hours and promotions can be challenging. We're glad to hear that you value our compensation practices and agile working model. Thank you again for your feedback, we're happy to have you on the team!
3.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people on the front lines

Cons

Telco/ technology company identity crisis

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Lumen Response
3mo
Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Company change can definitely be challenging. We're committed to helping our teams grow so that we can all succeed together. We're glad to hear that you valued our people. Thank you for all the time you spent at Lumen, we wish you all the best with the next step in your career.
1.0
Feb 6, 2026

Just do not waste your life working there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing good about this company

Cons

They do have union which is another reason they cannot fire people too easy

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Lumen Response
3mo
Thank you for taking the time to write a review. We need feedback to learn about how we can improve. We're sorry to hear about your experience at Lumen. At Lumen, we believe that everyone should have access to the resources, opportunities, and support they need to succeed, so we're sorry to read that you have not had a positive experience. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thank you again for your feedback, we truly wish you the best of luck.
Viewing 61 - 63 of 7,766 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.