Lumen reviews

3.4

58% would recommend to a friend

(7,767 total reviews)
avatar

Kate Johnson

72% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company and benefits for employees.

Cons

If project is bad, you'll have tough times. Be careful while choosing one

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Lumen Response
2mo
Thank you for your transparency about your experience. We value your input. Some projects can definitely be challenging. We're dedicating resources towards helping everyone to reach their full potential. We're glad to learn that you took advantage of our benefits! Thank you again for your feedback. We wish you all the best as you continue on with your career.
3.0
Mar 17, 2026

Data Scientist

Recommend
CEO approval
Business Outlook

Pros

Remote Work, and flexible work, maangement wont say anything as long as you get the work done.

Cons

No hike year on year. and petty politics

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Lumen Response
2mo
Thank you for being open with us. We're determined to get better every day, so we value your feedback. Transparency is one of our core operating principles, which means telling the whole story by representing information and data accurately, completely, and timely even when difficult. We recognize your experience with this and how it can be challenging. We hope that you continue to enjoy our agile working model and leadership. Thank you for being part of the Lumen team!
3.0
Mar 17, 2026

Workforce Commodity

Recommend
CEO approval
Business Outlook

Pros

Diverse workforce and many remote opportunities

Cons

The workforce is viewed like a commodity instead of an asset of intellectual horsepower.

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Lumen Response
2mo
Thank you for your insight into working at Lumen. We want to hear from people like you to learn how we can do better. It's important to us that everyone succeeds together, so we're sorry to hear about your experience. We believe in helping everyone to reach their full potential, and are always looking to foster an environment for technical growth. We're glad to hear that you valued our diverse workforce and agile working model. Thank you again for your feedback. We wish you all the best with the next step in your career.
Viewing 34 - 36 of 7,767 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.