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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      58% would recommend to a friend

      (7,767 total reviews)
      avatar

      Kate Johnson

      72% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Apr 1, 2026

      Company Transition

      Lead project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      All roles at Lumen are fully remote, offering flexibility to work from anywhere in the U.S. With the right approvals, team members can also work internationally for short periods.

      Cons

      The company is in an exciting transition period, so change happens often. It’s a great environment for people who enjoy learning, adapting, and jumping into new opportunities as they come.

      avatar
      Lumen Response
      1mo
      Thank you for your insight into working at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's people like you who help us succeed together. We're happy to know that you value our agile working model and environment for change and opportunity. Regarding your comment about communication, it's indeed important to navigate transitions productively. We believe in helping everyone to reach their full potential. Thank you again for your feedback. We're glad to have you on board with us!
      5.0
      Mar 25, 2026

      Great management helps with heavy workload challenges

      Contract manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management! Focus is on the work and getting it done.

      Cons

      Like every where else, enormous workload and multitasking.

      avatar
      Lumen Response
      2mo
      Thank you for your insight into working at Lumen. We appreciate your feedback. We recognize that workloads and multitasking can be challenging. We're committed to showing up for each other every day so we can commit to the team's collective success. Great to hear that you valued support from management and our emphasis on focus. We wish you all the best with the next step in your career. Thank you for all the time you spent at Lumen!
      4.0
      Mar 24, 2026

      love working at Lumen for a time

      Lead information security engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work, very pro-employee

      Cons

      employees almost never receive raises

      avatar
      Lumen Response
      2mo
      Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We recognize your experience with raises. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We're excited to continue our positive culture for employees. Thank you again for your feedback. We're happy to have you on the team.
      Viewing 31 - 33 of 7,767 Reviews
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      ReviewsLumen reviews

      Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.