Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The only thing good about this company was that they had decent benefits.

Cons

This is a very top heavy company with a toxic work environment. It’s either my way or the highway with a lot of the top managers. Plus this is a pay for performance company so getting a raise is almost impossible! Get hired at your own risk.

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Lumen Response
1y
Thank you for sharing your feedback with us. We're determined to get better every day, so we value your feedback about the work environment. This will help us more clearly take any necessary action. Thank you for all that you do at Lumen !
2.0
Apr 2, 2025

Poorly Run

Recommend
CEO approval
Business Outlook

Pros

They try to be a big tech company.

Cons

They failed to compete with top cloud companies. Frequent layoffs. Managers that no little about what is going on.

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Lumen Response
1y
Thank you for sharing your thoughts. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. Thank you for all the years you spent with us!
2.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The position was remote up until I quit.

Cons

No raises, No fun activities within the companies, Very little diversity.

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Lumen Response
1y
Thank you for taking the time to write a review. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We wish you all the best with the next step in your career!
Viewing 328 - 330 of 7,785 Reviews

Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.