Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Apr 5, 2025

Don’t go here

Recommend
CEO approval
Business Outlook

Pros

Somewhat decent pay not worth toxic environment

Cons

Leadership, boys club, you’re either in or out, people skip levels to get promoted if they like you.

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Lumen Response
1y
Thank you for sharing your feedback with us. At Lumen, we ensure that everyone has access to the resources, opportunities, and support they need to succeed. We have each other's back by showing respect and considering the different ways our peers may experience the world. We are all Lumen Humans.
5.0
Apr 5, 2025

Good place work

Recommend
CEO approval
Business Outlook

Pros

Nice people with decent leadership

Cons

Sometimes manager doesn’t listen about feedback on assigned territory

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Lumen Response
1y
Thank you for sharing your experience with us. We hope that you continue to enjoy the work culture. We're happy to have you on the team!
3.0
Apr 4, 2025

Management lost

Recommend
CEO approval
Business Outlook

Pros

Work from home flexibility, good work/life balance.

Cons

Senior leadership focused on the wrong things.

avatar
Lumen Response
1y
Thank you for taking the time to write a review. We hope that you continue to enjoy the work environment. Thank you again for your feedback.
Viewing 325 - 327 of 7,785 Reviews

Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.