Lumen reviews

3.4

58% would recommend to a friend

(7,767 total reviews)
avatar

Kate Johnson

72% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Apr 10, 2026

Na

Recommend
CEO approval
Business Outlook

Pros

Good place to work . And hybrid policy is good

Cons

No I don't have anything

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Lumen Response
1mo
Thank you for taking the time to write a review. We value your input! We're excited to continue offering our agile working model to our teams. Thank you for all that you do at Lumen. We're glad to have you on board with us.
5.0
Apr 8, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Fully remote, good pay and benefits, flexible schedule, great work life balance

Cons

Changing industry landscape, affected by lay offs

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Lumen Response
1mo
Thank you for sharing your thoughts. Because of feedback like yours, we get better every day. We're sorry to read that you have had negative experiences with the changing industry landscape due to layoffs. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're glad to hear that you valued our agile working model, compensation practices, benefits, and work-life balance. We are committed to ensuring that we can all succeed together. Thank you again for your feedback. We truly wish you the best of luck!
4.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and collaborative environment

Cons

high turnover and moving goal requirements

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Lumen Response
1mo
Thank you for taking the time to write a review. We value your input. We recognize your experience with turnover and goal requirements. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We hope that you continue to enjoy our agile working model and collaborative environment. Best of luck to you in your career. We're happy to have you on the team!
Viewing 28 - 30 of 7,767 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.