LRG reviews

Thank you for sharing your thoughts and experiences. We really value hearing from our team members and take all feedback on board as we continue to grow and improve. Your perspective helps us understand where we can make processes smoother and ensure everyone feels supported in their role. The point you raised around understanding best practice, is something we are committed to so we can continue learning and growing as a business. Your insights play an important part in helping this growth and in turn enhancing our workplace culture. Thank you again for your review. Razna - HR Department

Thank you for taking the time to share your feedback. We are aware of the concerns raised around the Reigate office environment. Whilst Reigate itself is a great town, we continue to manage the in-branch working conditions and, in recent months, have made improvements to the building. The structure of the building does make a full refurbishment more challenging, but this remains something we continue to review. We recognise the importance of balancing performance with the experience of our people and are continuing to review targets, training and support to ensure colleagues feel equipped and supported in their roles. Alongside this, we are developing clear career progression booklets to help colleagues better understand their pathways for growth and development within the business. Feedback such as this is taken seriously and helps shape where we prioritise improvements so thank you again for sharing your experience. Razna – HR Department