L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

44% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Every new campaign we received gratis. There aren't many pros.

Cons

The job is super slow, there isn't many customers each day. At the boutique I worked at we get about 10-20 clients a day. Management and corporate has very unrealistic store targets and each store has very high unachievable targets. Each staff is monitored closely to see if they achieve their targets and there is a MONTHLY EVALUATION. The monthly evaluation is a tool to pressure sales staff to sell more. This is the first sales job that I encountered that does monthly evaluation. Every evaluation was about what I was doing wrong and what I did not do. The evaluation failed to mention anything about what I did well. In addition, they got part-time staff to do the manager's work without training with no increase in pay or acknowledgement. My manager was passive, aggressive, manipulative and rude. This company is all about meeting their quotas and when not met they blame it on the employees and further discussion we are not meeting conversion. The company needs to realize that many of the products are overpriced and typically clients walk out of the shop because prices are simply too high. The company is very disorganized at the corporate level. The IT system is old and outdated; and constantly you have to call IT. There is no growth with the company. New employees get the same pay as the older employees.

1.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Previously worked with an amazing supportive team until change of upper management who only care about KPI

Cons

- Upper management do not care about you, your mental health or your well Being - management expected to stay back, come early, cover shift from other store with no extra pay - casuals are forced to open and close with no senior duty pay - ridiculously high expectations on something management can’t even achieve themselves - do not apply here unless you want to feel slaved in Melbourne / Australia

1.0
Sep 10, 2021

Unstable

Recommend
CEO approval
Business Outlook

Pros

Decent pay I'm required to write five words

Cons

You're selling your soul to the devil. This company is a sinking ship and you're Leonardo DiCaprio

Viewing 193 - 195 of 1,111 Reviews

Glassdoor has 1,991 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.