L'Occitane reviews

3.3

49% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

45% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jul 2, 2016

A word on confidence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So few and far between that to mention them would mislead prospective employees into thinking this is a good job.

Cons

There is all this talk of confidence, but this company is a confidence destroying organization. You can be confident in your abilities all day long but you never provide product knowledge, support, guidance or clear expectations. Your leaders arent leaders and you wouldnt want them to be because you want to micromanage everything and then when your dumb ideas dont work you say we should have been entrepreneurial (ie. not done it the way you threatened we had to do it and done something differently and risked getting pooped on when that idea didnt bring in our numbers either). Our jobs are threatened daily, if we're sick, if we miss a step in the Always even if my client told me she was allergic to an ingredient in a product, if you dont like someones handwriting, if you close the store for 5 minutes to potty because your shop is short-staffed & and your working open to close by yourself. You cant be confident when you cant do anything that isnt ridiculed and when your constantly fearful anything you do no matter how well reasoned will cost you your job. The people Ive watched you force out were treated cruelly, viciously. You will eviscerate someone, then butter them up when you need them, and then terrorize them again. Its systematic narcissistic abuse. Sadly, people put up with it because they need jobs, but when the economy improves, I hope your chickens come home to roost, and you are all told to bugger off!

1.0
Nov 2, 2015

You better hope....

Recommend
CEO approval
Business Outlook

Pros

None except a steady pay check. The product is actually good but don't worry about that. You will only be expected to sell Divine cream.

Cons

You better hope that you were hired by or are favored by upper management. If not expect to be picked apart and slowly forced out. Completely inhumane working conditions. No payroll, ridiculously unachievable goals, ever changing business practices, no uniformity at all, berating and endless emails. If you're a manager expect to never have a day off. You're constantly bombarded because they don't give you enough hours to train new employees. They get thrown into solitary work and the register system is a joke. Money invested in iPads that never work. New promotions everyday. Competition constantly with the online store. Sneaky business practices. No follow through on anything. If you are someone who loves to multitask to the point of exhaustion, can handle belittling and disrespect by superiors, obsession over balloons and cookies and want to be held responsible for advertising your store with no help from corporate then this place is a great fit for you. I would run as fast as you can like hundreds of other employees have in the last year. Stay unemployed. Anything is better than working for this place!

1.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

You get experience in a "luxury" brand. You also get to practice doing 50 million things, including running a store, BY YOURSELF.

Cons

You can see why it's a 2. The people below listed it all. Terrible pay, unappreciated, and the list could go on!

Viewing 16 - 18 of 1,111 Reviews

Glassdoor has 1,985 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.