A word on confidence - Anonymous employee L'Occitane Employee Review

There is all this talk of confidence, but this company is a confidence destroying organization. You can be confident in your abilities all day long but you never provide product knowledge, support, guidance or clear expectations. Your leaders arent leaders and you wouldnt want them to be because you want to micromanage everything and then when your dumb ideas dont work you say we should have been entrepreneurial (ie. not done it the way you threatened we had to do it and done something differently and risked getting pooped on when that idea didnt bring in our numbers either). Our jobs are threatened daily, if we're sick, if we miss a step in the Always even if my client told me she was allergic to an ingredient in a product, if you dont like someones handwriting, if you close the store for 5 minutes to potty because your shop is short-staffed & and your working open to close by yourself. You cant be confident when you cant do anything that isnt ridiculed and when your constantly fearful anything you do no matter how well reasoned will cost you your job. The people Ive watched you force out were treated cruelly, viciously. You will eviscerate someone, then butter them up when you need them, and then terrorize them again. Its systematic narcissistic abuse. Sadly, people put up with it because they need jobs, but when the economy improves, I hope your chickens come home to roost, and you are all told to bugger off!