L'Occitane reviews

3.3

49% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

45% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 25, 2016

Toxic enviornment

Recommend
CEO approval
Business Outlook

Pros

-great products -pay is ok in terms of national average for management

Cons

-completely out of touch senior leadership -failing company with cash flow troubles -poor organization -poor communication -unrealistic expectations because priorities shift from upper management month to month, and sometimes literally day to day. -no resources -poor training programs -inconsistent standards -low pay for associates -crazy abuse of employment law -late paychecks -failure to protect employee privacy

1.0
Feb 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great products and product education for staff. The stores are beautiful. There were some nice employees, although they didn't tend to stay long.

Cons

Horrible management, focused entirely on marketing but not operations. Snobbish and hierarchical. The cultural clashes between the French, British, and Americans were never well resolved.

1.0
Jul 10, 2016
Recommend
CEO approval
Business Outlook

Pros

...the job was good. It was full of fun, friendly, dedicated staff who wanted to bring the joy of Provencal cosmetics to new and existing clients. The work environment was once positive and I believe it can be again.

Cons

The company has been headed in an awful direction recently and every action taken smacks of desperation. Operations truly are a nightmare as one boutique manager pointed out. There is way too much that is disorganized from an operational stand point at the corporate level. But the problems are in the boutiques as well. If you are perceived as being a threat to anyone of any kind at any time, you will be slandered, libeled, and verbally brutalized to your face and behind your back. No one in management impacting any location in my district is a decent or trustworthy individual. There is a very pervasive, virulent sickness that is an epidemic in the district where I work. People in higher positions think they don't see anything wrong but are simply being manipulated by their employees and management teams. Its pathetic, sad and unhealthy.

Viewing 13 - 15 of 1,111 Reviews

Glassdoor has 1,985 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.