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      L'Occitane

      Engaged Employer

      L'Occitane reviews

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      3.3

      49% would recommend to a friend

      (1,111 total reviews)
      avatar

      Reinold Geiger

      78% approve of CEO

      45% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Work/Life balance

      2.8

      Senior management

      L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jun 29, 2016

      Boutique Manager

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low stress work environment, beautiful fragrances, lovely clientele, amazing peers, wonderful atmosphere in the boutique.

      Cons

      Operationally beyond dysfunctional, Divine is actually Dimethicone, as are the majority of the Skincare products there which is horrible for daily use and I feel like I'm lying to clients that it's amazing, zero payroll to grow the business but the expectations keep increasing, minimal support from the district level and further up, no growth development.

      1.0
      Sep 20, 2015

      Sincerely Worst Company Ever

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing products, gratis benefits, honestly not a whole lot to say as far as positives. This company is poor all around.

      Cons

      Company has zero integrity, forces employees to sell without integrity, everyone is constantly micromanaged & threatened to be written up or fired on a daily basis. Everyone is unhappy. Managers and sales associates quitting left and right because of the way they are treated. Part time sales associates are expected to act like managers. Upper Management and DSMs are clueless.

      2.0
      May 3, 2016

      Big time financial troubles & no clear mission...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The products are just lovely.

      Cons

      They do not pay in line with other companies at all. Absolutely no training for staff, it is all self train. Not enough hours to coach staff, or have double coverage. Corporate offers no support, but wants unrealistic results. They spend far too much money on everything EXCEPT for tools that most retail companies have. Upper and senior management change all the time. There is no real vision. Lots and lots and lots of waste with failed projects, lack of product stock in store, etc., etc., etc. They are going to go under, as they cannot manage the stores they have the way they currently run them. Yet, they keep on opening more stores like that is going to fix things??

      Viewing 10 - 12 of 1,111 Reviews
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      ReviewsL'Occitane reviews

      Glassdoor has 1,985 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.