L'Occitane reviews

3.3

49% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

45% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice Products Nice Discounts Nice Brand Beautiful stores Good for Marketing Internship with low wage but will likely not hire you Corporate Office in Times Square

Cons

Horrible pay (contracted hourly pay if not managing position) Terrible bonus structure for those non-VP titles (communicated falsely in offer letter) Robotic administrative work very boring; jobs too specialized No visibility in regards to office changes and structural changes Snooty Upper Management (especially some of the women there sheesh) Seriously No Room for Growth even though management will say otherwise Too much micromanagement here as well False advertisements on job positions listed as senior positions or coordinators (even though really not)

2.0
Oct 13, 2016

Employee Beware

Recommend
CEO approval
Business Outlook

Pros

If you want a challenging environment to hone your sales skills, this is the job for you. You are expected to hustle for that Divine sale as if your livelihood depends on it. The products are great, my coworkers are amazing & the customers are pretty amazing too.

Cons

Welcome to the mean girls club. When hired you are promised so much.....then when you question why these promises are not met, they say it's due to poor performance. What about your performance? It varies from week to week. You see no matter how well you do, if the manager does not like you, or prefers someone over you, then you will get the crap shifts and the low hours. Initially they review your performance with you as a means of "making you better". Lies. Numbers matter. You are expected to hustle as if you are earning commission, But your not. You are expected to be a skincare expert within about a month, with minimal training. There have been at least two employees with excellent numbers, the best infact. However, since they were not liked, they received the worst shifts and hours. I haven't even touched on the slander and sabotage encouraged to justify their nastiness. Prepare to have your skin thickened.

1.0
Aug 17, 2016
Recommend
CEO approval
Business Outlook

Pros

gratis, great discount, pays very well compared to most retail, truly wonderful products that sell themselves, other boutiques always willing to help via phone and email so there is surely some team work in the company, company is very charitable

Cons

scheduling usually wasn't done till the day before, schedule usually doesn't allow for anyone to be able to take breaks so if you're working an 8 hour shift, you're expected not to eat or drink. You're also expected not to sit. Ever. This was a big deal. Sitting was a bigger offense than being late or not completing daily tasks. The acting manager made a 9 months pregnant staff member sit on a cement floor instead of in a chair because "chairs are for our VIPS" Yes. I am serious. Pregnant woman on the floor. There was no breakroom so if you possibly found a few minutes to eat, you were expected to eat in the bathroom. Gross. I was hired to train for management and was told I'd be full time within a month or two. 5 months later I was still part-time. I wouldn't advise anyone to work there unless they have a full-time, salaried job in writing. They pay the managers well and the perks are endless so they dangle the "manager" thing around like a carrot in front of a donkey to get maximum performance out of their part-time staff but they don't actually follow through. The shop I worked in has been without an on-site manager for the better part of a year.

Viewing 37 - 39 of 1,111 Reviews

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