Kumon reviews

3.9

74% would recommend to a friend

(7,986 total reviews)

Hidenori Ikegami

85% approve of CEO

56% positive business outlook

Kumon has an employee rating of 3.9 out of 5 stars, based on 7,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kumon employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jan 25, 2013

Kumon NA HQ is a bizarre place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The learning program has merit as old fashioned as it is.

Cons

Some math: Clueless Japanese managers + An unintelligible Pakistani COO who lies to make himself look good and bullies people because of his social anxiety = A very strange, uncomfortable and unproductive work environment. The infighting at the top of the organization trickles down to all HQ departments. Staff at all levels spend hours of every work day complaining about mistreatment and mismanagement and trying to figure out what is expected of them. The atmosphere here is very paranoid and bleak as the desperate and dictatorial COO and CFO will do anything (lie, discriminate, destroy franchisees' lives) to stay in control.

1.0
Jan 11, 2013

Shills

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sometimes when they have catered meetings there is left over food that we get to eat.

Cons

It's curious how there are a dozen glowing 5 star reviews within a 24 hour period. Makes you think maybe thin skinned managers had the employees write fabricated positive reviews to counter effect all the genuine negative ones. It's also curious that most are from Hebron KY where our worksheet warehouse and distribution center is. Could it be they made their employees write fake reviews? Of course they did. I was told so by one of my friends there. The headquarters and branch staff would never have played along since they know all the negative reviews are true. Unfortunately, tactics like these are typical of this insular, brainwashing, and lead-by-intimidation company. Stay away if you're a professional seeking a career and respect.

1.0
Feb 21, 2023
Recommend
CEO approval
Business Outlook

Pros

- the other staff i worked with will be some of my lifelong friends - the job is relatively easy

Cons

- the job is easy but the owners will keep piling on new tasks that aren’t even in your job description while making you ask others to help you. - the owners are two of the most incompetent people i’ve ever had the displeasure of working for: one is a tyrant who takes her frustrations out on literal children and will keep students past their time for 2 hours even if they have a learning disability and/or their parents get angry at the front desk staff while the other has no idea what he’s doing and messes up 90% of the things he touches. both are unreliable and stress the entire center out without compensating us well for the stress. - they get upset when folders aren’t done despite having an uneven staff:student ratio and also get upset when you try to come in on off-days to catch up on work. - they expect an adult’s working hours while hiring children and throw a fit and mistreat people who need to prioritize their lives outside of work. if you need to reduce your hours for whatever reason, they will start harassing you until you “choose” to leave. they say they never fire anyone but that’s because they make your work life difficult before you go. - they will try to make this place your life and milk you for less than you deserve without compensating you well. they make excuses not to give you a raise while lining their own pockets for their kid to go to a $50k/semester high school. - they held off on staff evaluations to try to pass off the legally required minimum wage as a raise. - they don’t know their own staff and students. if we didn’t have name tags, they wouldn’t be able to spell it even though you’ve been there for over a year. - they don’t understand/care how much of the bulk of work staff take on and don’t compensate them for it. their indeed profile says they’re paying $16-20? that’s their biggest lie yet. they didn’t start paying qualified staff who should’ve been making $16 when they were paying $13 until the minimum went up this year (right now, it’s feb 2023). - workplace discrimination; upon hiring 2 high school students, one girl and one boy, with the exact same qualifications they gave the boy .50cents more than the girl. there’s a lot more just in the way they treat women vs men at the center. - academic elitism; the owners have a hard-on for people who can do high level math and don’t care if you have an english degree despite having many early learners and esl students they wouldn’t be able to handle tutoring themselves for a month (and don’t). not just that but if you leave, they will disrespect you by doing any number of things: 1) give you bad evaluations, 2) try to have the academic/moral high ground vs your better paying job that will pay you like you deserve to eat, 3) not even show up to your last day even though you’ve known them since childhood, 4) throw a tantrum, 5) guilt trip you, etc. - they say they pay based on merit but that’s a lie. they’re paying a woman who is their team leader and is getting her second masters degree less than high school students. - you’re supposed to get paid on the 15th and 30th of every month but you never will. they will never pay you on time and sometimes, they won’t pay you what you’re owed so check your pay stubs!

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