Kmart reviews

3.6

56% would recommend to a friend

(6,688 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Apr 19, 2012

Decent place to work but...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- convenient location by Penn Station - associate discount - Shop Your Way Rewards is nice - women's clothes selection is nice too - major schedule flexibility - meeting new customers - personal satisfaction when customers are satisfied with their purchases

Cons

While I like my job as an associate working at the cash register, I dislike when the supervisors ask whether or not I met my "goals" (SYWR, Smart Plans, donations, Sears credit card). The funny thing is no one told me about it - I'm a newly hired employee who's been working for 4 days on my own on the register - not even HR, not even when computer training. If that's not crazy enough, there are certain metrics one must meet per shift ($15 of donations, 10 SYWR enrollments, 5 Smart Plans, 1 credit card) or risk being written up. This goal is not only unrealistic but unfair to customers and associates like myself.

3.0
Mar 25, 2012
Recommend
CEO approval
Business Outlook

Pros

-You get an employee discount. -You get breaks. -The pay rate is reasonable. -The number of hours you work is reasonable for the most part. -The dress code is not very strict (pretty much any kind of plain blue shirt with sleeves and black pants). -The managers and coworkers I have are very easy to get along with and fun to work with. -They train you well. -The work/life/school balance is good. -They will let you take time off if you put in for it enough time in advance. -If you stay there long enough you might have a chance to move up. -There are benefits. -Many of the customers are nice.

Cons

-The discount can't be used on sale items and it is only good to take the tax off (10 percent where I live). -They tend to stay on your case about Shop Your Way Rewards, Smart Plans, etc. -You have to ask the customers all these questions (about S.Y.W.R., Smart Plans on some items, birth dates on others, and now eReceipts). -You have to constantly override items because they don't ring up right half the time, and sometimes you have to get a manager to do it. -It is not unusual for them to be shorthanded (1-2 cashiers, 1 person at the service desk, 1 floor manager, etc.). -You have to work on holidays (except Christmas), Sundays, and late at night, but that is typical with most jobs. -Don't count on making enough money to pay your bills unless you really plan on saving up. -During the holiday season, it can be very stressful (you work long hours, staying really late then coming in really early the next morning). -Some rude customers, but again, that is typical with most jobs.

2.0
Mar 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible with my schedule. I can ask time off for just about any day as long as I give proper notice in advance. It's an OK job to work at while in college.

Cons

Minimum wage... for 3 years. It's all about favorites of the management, no one else is promoted or given raises. (Even though the favorites are some of the downright dumbest people I've ever met.)

Viewing 175 - 177 of 6,688 Reviews

Glassdoor has 7,010 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.