Klarna reviews

3.1

36% would recommend to a friend

(1,828 total reviews)
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Sebastian Siemiatkowski

34% approve of CEO

42% positive business outlook

Klarna has an employee rating of 3.1 out of 5 stars, based on 1,828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Klarna employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Dec 3, 2013

Prefer not to tell

Recommend
CEO approval
Business Outlook

Pros

Free breakfast, fruit and coffe

Cons

I honestly don't even know where to start. A corporate culture that tries to be cool, hip, start-up, pop and modern to the extent that it ruins your day. Either you follow the herd or you'll be frozen out completely. Really not a nice place to be in as a new employee. You'll need to fit in within the first two days or you'll be stamped as a problem and slowly bullied out. Management does not know what they are doing. Sure, there are many smart people in management but it seems like even they are afraid of stepping out of the corporate mentality and end up being incompetent because of that. So sales orientated it makes you sick. Nothing wrong with wanting to grow but when you don't focus on customer relations and just sell, sell, sell and sell it becomes a problem. The product actually does not deliver any value to anyone and is expensive, yet we are told to sell it as a premium service. Feedback from customers are ignored and so are your ideas and suggestion. There are also very inexperienced people in positions where they should not be. Some have spent their entire career in Klarna, never seen or heard anything from the outside. These are more like Klarna zombies than humans not able to question even the stupidest decisions. This is hands down the first job in my entire professional life that I have genuinely hated a job. I felt emotionally drained just going to work in the mornings. It went so far that I actually got prescribed anti-depressives by my doctor. I will have to genuinely quit to keep my mental health. But until I find a new job I'll literally be stuck here. If you are anyone above 20 years of age, with any experience from any other company or industry stay away. You are already too different to ever be able to adapt to this company and if you don't adapt you'll be made feel completely alone. How a company can manage to look so nice and clean on the outside while being such horrific place to work for is a mystery.

1.0
Nov 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Young and driven employees, and enthusiastic atmosphere. Free breakfast, coffee and fruit.

Cons

To many and under-educated managers that often seem to work against their employees and go behind their backs. Managers seldom speak for their employees, instead they only care for themselves. An almost too fast growing company that is forced to down-prioritize basic development of their systems in order to grow, grow, grow.

2.0
Nov 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Young, friendly and energetic colleagues.

Cons

Keeping costs down by low salaries and cheap equipment. The unexperienced management is autocratic and more busy with basking in their self perceived feeling of power instead of trying to motivate employees and people working with them. You don't raise an opinion or adress criticism unpunished.

Viewing 1819 - 1821 of 1,828 Reviews

Glassdoor has 2,109 Klarna reviews submitted anonymously by Klarna employees. Read employee reviews and ratings on Glassdoor to decide if Klarna is right for you.