Klarna reviews

3.1

36% would recommend to a friend

(1,839 total reviews)
avatar

Sebastian Siemiatkowski

35% approve of CEO

40% positive business outlook

Klarna has an employee rating of 3.1 out of 5 stars, based on 1,839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Klarna employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Famous brand, good pay, very profitable business model, Klarna academy is a structured way to teach you the business (bootcamp), clean offices, great coffee, fruit baskets, paid gym, Swedish class, lots of meeting rooms, good computer gear

Cons

Even though the founders are quite nice people but unfortunately politics is a big part of the decision making process at Klarna. The product development head for example has a background in politics. Also several people in the higher management level come from army background which has a good side and a bad side. The good side is that everything is very well structured. The bad side is that the system is not very tolerant to initiatives and creativity. As long as you do what you are told to do, you're fine. There are many smart employees at Klarna but not many of them have been working there longer than a year.

4.0
Jan 5, 2014

Senior Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and growth of the company

Cons

Not challenging as expected and low acceptance of initiatives

1.0
Dec 3, 2013

Prefer not to tell

Recommend
CEO approval
Business Outlook

Pros

Free breakfast, fruit and coffe

Cons

I honestly don't even know where to start. A corporate culture that tries to be cool, hip, start-up, pop and modern to the extent that it ruins your day. Either you follow the herd or you'll be frozen out completely. Really not a nice place to be in as a new employee. You'll need to fit in within the first two days or you'll be stamped as a problem and slowly bullied out. Management does not know what they are doing. Sure, there are many smart people in management but it seems like even they are afraid of stepping out of the corporate mentality and end up being incompetent because of that. So sales orientated it makes you sick. Nothing wrong with wanting to grow but when you don't focus on customer relations and just sell, sell, sell and sell it becomes a problem. The product actually does not deliver any value to anyone and is expensive, yet we are told to sell it as a premium service. Feedback from customers are ignored and so are your ideas and suggestion. There are also very inexperienced people in positions where they should not be. Some have spent their entire career in Klarna, never seen or heard anything from the outside. These are more like Klarna zombies than humans not able to question even the stupidest decisions. This is hands down the first job in my entire professional life that I have genuinely hated a job. I felt emotionally drained just going to work in the mornings. It went so far that I actually got prescribed anti-depressives by my doctor. I will have to genuinely quit to keep my mental health. But until I find a new job I'll literally be stuck here. If you are anyone above 20 years of age, with any experience from any other company or industry stay away. You are already too different to ever be able to adapt to this company and if you don't adapt you'll be made feel completely alone. How a company can manage to look so nice and clean on the outside while being such horrific place to work for is a mystery.

Viewing 1828 - 1830 of 1,839 Reviews

Glassdoor has 2,124 Klarna reviews submitted anonymously by Klarna employees. Read employee reviews and ratings on Glassdoor to decide if Klarna is right for you.