Klarna reviews

I honestly don't even know where to start. A corporate culture that tries to be cool, hip, start-up, pop and modern to the extent that it ruins your day. Either you follow the herd or you'll be frozen out completely. Really not a nice place to be in as a new employee. You'll need to fit in within the first two days or you'll be stamped as a problem and slowly bullied out. Management does not know what they are doing. Sure, there are many smart people in management but it seems like even they are afraid of stepping out of the corporate mentality and end up being incompetent because of that. So sales orientated it makes you sick. Nothing wrong with wanting to grow but when you don't focus on customer relations and just sell, sell, sell and sell it becomes a problem. The product actually does not deliver any value to anyone and is expensive, yet we are told to sell it as a premium service. Feedback from customers are ignored and so are your ideas and suggestion. There are also very inexperienced people in positions where they should not be. Some have spent their entire career in Klarna, never seen or heard anything from the outside. These are more like Klarna zombies than humans not able to question even the stupidest decisions. This is hands down the first job in my entire professional life that I have genuinely hated a job. I felt emotionally drained just going to work in the mornings. It went so far that I actually got prescribed anti-depressives by my doctor. I will have to genuinely quit to keep my mental health. But until I find a new job I'll literally be stuck here. If you are anyone above 20 years of age, with any experience from any other company or industry stay away. You are already too different to ever be able to adapt to this company and if you don't adapt you'll be made feel completely alone. How a company can manage to look so nice and clean on the outside while being such horrific place to work for is a mystery.

* Too little team work and collaboration. Most people do their own thing and report up to their manager, but there is very little information spread among colleagues * Poor management skills in low or intermediate levels. It appears that managers are selected based on their knowledge of the business, not on their ability to manage. I want my manager to know what the business is about and what I'm doing, but more importantly I want my manager to see me, to help me grow, to clear away any obstacles that prevents me from performing my best, to work with long term strategies, to build a team spirit, to help the team grow etc. This is not in focus at Klarna. You do your thing and that's it * Terrible project management skills. Unclear project goals, no process of determining which projects to start, poor follow-up, common scope changes etc * No long term perspective on personell. You are only measured by the value you bring to the company. If you do a great thing in a not so important project, no one cares. If you perform poorly but still profitable on an important project, you are a hero. This leads to the position being more important than your performance, which in turn leads to a not so sharing environment * Very hierarchical (for a Swedish company) * Very little feedback is given. If you've done something that you're proud of wou don't always get to show it or get cred for it