Interesting, but not very nice - Anonymous employee Klarna Employee Review

* Too little team work and collaboration. Most people do their own thing and report up to their manager, but there is very little information spread among colleagues * Poor management skills in low or intermediate levels. It appears that managers are selected based on their knowledge of the business, not on their ability to manage. I want my manager to know what the business is about and what I'm doing, but more importantly I want my manager to see me, to help me grow, to clear away any obstacles that prevents me from performing my best, to work with long term strategies, to build a team spirit, to help the team grow etc. This is not in focus at Klarna. You do your thing and that's it * Terrible project management skills. Unclear project goals, no process of determining which projects to start, poor follow-up, common scope changes etc * No long term perspective on personell. You are only measured by the value you bring to the company. If you do a great thing in a not so important project, no one cares. If you perform poorly but still profitable on an important project, you are a hero. This leads to the position being more important than your performance, which in turn leads to a not so sharing environment * Very hierarchical (for a Swedish company) * Very little feedback is given. If you've done something that you're proud of wou don't always get to show it or get cred for it