Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

67% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (558) , Sales Associate (286) , Selling Assistant (197) , Selling Partner (159) , Catering Assistant (153) , Customer Assistant (97) , Retail Assistant (94) , Retail Sales Assistant (88) , Customer Service (81) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Good benefits including discount and pension and sabbatical." ((in 383 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 365 reviews)); "Good pay and perks which can be improved with hard work which makes you want to work your best as you'll be rewarded for it." ((in 330 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 201 reviews)); "Great Team leaders and colleagues" ((in 190 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 300 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 245 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 181 reviews)); "No career progression at all" ((in 56 reviews)); "Not very flexible working hours." ((in 46 reviews))

John Lewis & Partners reviews

3.8

67% would recommend to a friend

(5,078 total reviews)

Jason Tarry

87% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

5K reviews

5.0

Jul 10, 2015

john lewis

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good company to work for. Great benefits. Salary is one of best in retail

Cons

Staff never leave the company , meaning there are never any vacancies

4.0

Jun 1, 2015

Working for john Lewis has been both great but at times challenging which was s a good thing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The partnership and the fact that the company takes care of the workers

Cons

Managers picking favourites and not going by who works with more convictions but who they can have a drink with at the end of the day

2.0

May 26, 2015

Good ethos, crazy IT decisions, (GMAIL?)

It services

Recommend

CEO approval

Business Outlook

Pros

Great company to work for in terms of benefits, big investment in online and a realisation that online plays a massive part in any major retail strategy. Everything is subsidised

Cons

Baffling decision to use flymsy tool like Gmail which must cost the company countless millions in lost productivity. Moving from Lotus notes to Gmail must be a slap in the face for employees in the digital/IT part of the business.

Viewing 49 - 51 of 5,078 Reviews

Jobs at John Lewis & Partners

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Food Service Assistant

Junior Merchandiser, Bed Linens

Customer Delivery Hub, Driver Installer Trainee