Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

67% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (558) , Sales Associate (286) , Selling Assistant (197) , Selling Partner (159) , Catering Assistant (153) , Customer Assistant (97) , Retail Assistant (94) , Retail Sales Assistant (88) , Customer Service (81) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Good benefits including discount and pension and sabbatical." ((in 383 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 365 reviews)); "Good pay and perks which can be improved with hard work which makes you want to work your best as you'll be rewarded for it." ((in 330 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 201 reviews)); "Great Team leaders and colleagues" ((in 190 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 300 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 245 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 181 reviews)); "No career progression at all" ((in 56 reviews)); "Not very flexible working hours." ((in 46 reviews))

John Lewis & Partners reviews

3.8

67% would recommend to a friend

(5,078 total reviews)

Jason Tarry

87% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,078 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

5K reviews

3.0

Apr 20, 2016

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

The managers are friendly and leave you to your own devices, although the actual job dosnt really need much ability, and the employees are all willing to help.

Cons

A reallyTedious job, and it is necessary to stay standing hours on end with the breaks barely lasting 45 minutes. This is really a job for school leavers and oap's with time on their hands and want to make a bit of money.

1.0

Dec 3, 2015

Don't apply even if desparate.

Call centre advisor

Recommend

CEO approval

Business Outlook

Pros

Annual bonus. Polite enough coworkers. Easy to travel to (personal view).

Cons

Very badly understaffed. Increasing workload, without hiring new people. Outsourcing to reap profits matters more than quality. No overtime available as they need to save money. Bad pay, £7.50 is not enough to survive in London. Having to come up with original lies to customers because I can't just tell them we don't have enough people to do the job, therefore we have to let you down, and when I say we will call tomorrow, I mean in 2 weeks. No training - it's sink or swim. No chance to climb up the ladder. People here have been doing the same job for 30 years. Managers who dismiss you every time you try to speak to them.

2.0

Oct 12, 2015

John Lewis call centre

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Cheap in house cafe. Discount is good 15-25%. If you want overtime it is available. Trained in phones and emails so job could be a little more versatile.

Cons

Dress code is majorly antiquated. Can't wear navy and black together?? Lock down so no holidays from mid Nov to early Jan. Not good when you are on a 4month contract

Viewing 46 - 48 of 5,078 Reviews

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