Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

66% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (558) , Sales Associate (285) , Selling Assistant (197) , Selling Partner (159) , Catering Assistant (152) , Customer Assistant (97) , Retail Assistant (93) , Retail Sales Assistant (88) , Customer Service (80) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Some good benefits but many get reviewed and taken away" ((in 388 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 371 reviews)); "and good pay" ((in 326 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 208 reviews)); "Great Team leaders and colleagues" ((in 196 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 306 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 251 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 168 reviews)); "No career progression at all" ((in 52 reviews)); "System are very slow and the customers can be rude and trying to get time off is near impossible." ((in 35 reviews))

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John Lewis & Partners

John Lewis & Partners reviews

3.8

66% would recommend to a friend

(5,070 total reviews)

Jason Tarry

87% approve of CEO

45% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Feb 10, 2019

Stretched during a challenging time, reached critical mass, where changes are causing a net loss for the business.

Section manager

Recommend

CEO approval

Business Outlook

Pros

Good partner discount, though partnership bonus should no longer be seen a given.

Cons

Overworked, under resourced teams. No inductions for new managers. Quality of partners is lower than is to be expected.

3.0

Feb 4, 2019

Hope it's improved somewhat since...

Sales - tv and audio

Recommend

CEO approval

Business Outlook

Pros

The discounts, that is it.

Cons

Poor pay, poor management and naff hours. Lies told by managers over pay, career advancement potential and most other things.

John Lewis & Partners Response

Thanks for sharing your review. It's saddening to see you don't seem to have enjoyed your time with us and I hope you were able to raise the concerns whilst you were with John Lewis & Partners.

4.0

Jul 3, 2018

Manager a team of UX product designers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

democracy culture props work life balance type of work

Cons

money, office environment leadership middle management process management

Viewing 37 - 39 of 5,070 Reviews

Jobs at John Lewis & Partners

Buyer: Men’s Own Brand Casual

Customer Delivery Hub, Driver Installer

Customer Delivery Hub, Driver Technician

Newton Longville, England

£35K - £47K /yr

(Employer provided)

View job

Food Service Assistant

Food Service Assistant

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John Lewis & Partners

John Lewis & Partners reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stretched during a challenging time, reached critical mass, where changes are causing a net loss for the business.

Hope it's improved somewhat since...

Manager a team of UX product designers

Jobs at John Lewis & Partners

John Lewis & Partners reviews FAQs

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