Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

66% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (558) , Sales Associate (285) , Selling Assistant (197) , Selling Partner (159) , Catering Assistant (152) , Customer Assistant (97) , Retail Assistant (93) , Retail Sales Assistant (88) , Customer Service (80) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Good benefits including discount and pension and sabbatical." ((in 393 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 363 reviews)); "and good pay" ((in 349 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 211 reviews)); "Supportive and friendly colleagues" ((in 185 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 308 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 251 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 173 reviews)); "No career progression at all" ((in 52 reviews)); "System are very slow and the customers can be rude and trying to get time off is near impossible." ((in 30 reviews))

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John Lewis & Partners

John Lewis & Partners reviews

3.8

66% would recommend to a friend

(5,069 total reviews)

Jason Tarry

87% approve of CEO

45% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Jul 2, 2022

Wonderful people pay not great

Merchandising administrative assistant

Recommend

CEO approval

Business Outlook

Pros

The people and managers are great, they are very considerate, well I was told I was very fortunate. The teams are very well balanced and everyone helps each other out. The discount is very good, and so are the leisure and entertainment benefits. Also if your lucky you get samples from suppliers.

Cons

Pay is not good, a lot is required to do in time contract, therefore everyone works through their breaks or has short lunches. It is impossible to get the work done - overtime is needed, but you will not get paid for it or rarely get time back in lieu.

2.0

Aug 12, 2021

Not the family owned and run business I joined…

Buyer

Recommend

CEO approval

Business Outlook

Pros

Decent salary. Great training. Bonus incentive. (Not anymore) When I joined the business had inspiring leaders who believed in the true ethos and values of a family business. We were Partners and felt valued, respected and trusted to do a great job.

Cons

The business has now sadly lost its way. Partners are no longer valued. Length of service is perceived as a negative. People made redundant at the drop of a hat, process is a done deal. Experienced Partners now a thing of the past.

1.0

Apr 29, 2021

UNHAPPY 8 YEARS OF SERVICE 25 pence PAYRISE and you call us PARTNERS ?

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Great Colleagues Similar Products Ok to Return

Cons

All a Facade. Partnership but you get 2% and it's taxed. Worst of all 25pence payrise in 8 years.

Viewing 31 - 33 of 5,069 Reviews

Jobs at John Lewis & Partners

Customer Delivery Hub, Driver Installer Trainee

Customer Delivery Hub, Driver Installer

Customer Delivery Hub, Driver Technician

Newton Longville, England

£35K - £47K /yr

(Employer provided)

View job

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John Lewis & Partners

John Lewis & Partners reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wonderful people pay not great

Not the family owned and run business I joined…

UNHAPPY 8 YEARS OF SERVICE 25 pence PAYRISE and you call us PARTNERS ?

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