Does Jet pay their employees well?

According to anonymously submitted Glassdoor reviews, Jet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Jet. This rating has been stable over the past 12 months.

How satisfied are employees working at Jet?

63% of Jet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jet 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Jet?

Category Specialist (30) , Senior Software Engineer (12) , Software Engineer (11) , Warehouse Associate (11) , Order Picker (9) , Product Manager (8) , Member Service Representative (7) , Analyst (5) , Cashier (5) , Customer Service Representative (5) , Intern (5) , Process Manager (5) , Assistant Language Teacher (ALT) (4) , Category Manager (4) , Partner Operations Specialist (4)

What are the pros of working at Jet according to real employee reviews?

"Met and worked with a few great people." ((in 39 reviews)); "Great culture and free snacks." ((in 38 reviews)); "A handful of leadership that does care about the company and its employees pay is good for the average around the Salt Lake Valley" ((in 22 reviews)); "Great company with great benefits and a welcoming environment" ((in 20 reviews)); "Great pay benefits and coworkers" ((in 11 reviews))

What are the cons of working at Jet according to real employee reviews?

"Management are poor." ((in 28 reviews)); "Retail hours are long and no skills programs offered" ((in 11 reviews)); "Leadership is clicky very highschool.If they like you you excell if not your in the struggle to be a cool kid." ((in 10 reviews)); "Supervisors change so frequently and most of them are awful at their jobs." ((in 7 reviews)); "The core values are Trust, Transparency and Fairness." ((in 6 reviews))

Jet reviews

Compare reviews

3.7

63% would recommend to a friend

(482 total reviews)

Marc Lore

73% approve of CEO

56% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.2

Senior management

Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

482 reviews

2.0

Nov 27, 2017

Terrible Engineering Practices and Management

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice views Good work life balance

Cons

Terrible Engineering culture, including skipped code reviews, rushed products with zero testing Integration with Walmart supposedly happening but invisible to non-director roles and seems half assed Countless useless meetings Office politics

Jet Response

8y

It's great to hear you had a good work life balance and enjoyed the great views in Hoboken. I can agree we've had a lot of changes which can stir up the culture, we do our very best to keep it positive. It sounds like more communication from our leaders will help answer a lot of your concerns. My door is always open to feedback, let me know if you feel comfortable sharing your direct experiences. Jeremy K., EVP & CTO, Walmart Labs

2.0

Apr 4, 2018

Category Specialist

Category specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule- WFH or in the office. Unlimited time off. Great views. Free snacks// food// drinks in the office.

Cons

Expect you to work 14 hours a day. No guidance. No career path. No leadership from upper management. Hire managers who don't know how to manage. You aren't running a business, just going around in circles. Spend 95% of your time working for Walmart, not Jet.

2.0

Mar 27, 2018

the lost culture

Category manager

Recommend

CEO approval

Business Outlook

Pros

unlimited vacation, close group of co-workers, working for one of the largest retailers in the world. nice office. free lunch/snacks. opportunity for travel

Cons

personal development is no longer important after the acquisition, there are promises of advancement/promotions when signing on but are very rarely followed through. the promotion process is arbitrary and unfair (extremely political and managers are forced to bucket their employees into a curve no matter the team size or performance compared to other teams). Walmart has turned a fast paced, high functioning work environment into just the opposite. the work life balance does not exist, get ready to work 80+ hours a week, every single week- through holidays, weekends, etc. you are expected to be on call 24/7 and if not, you are penalized when it comes to yearly reviews.

Jet Response

8y

Thank you for being with us more than 3 years and I am happy to hear that you are still enjoying your team mates! I’m concerned you feel you are not able to have the work/life balance that is appropriate for you. We love having you work hard to deliver for our customers but we all need time away from work to recharge. Additionally, we strive for a fair performance review process that results in rewarding our top performers regardless of team size or function. Sounds like you may have had a different experience so please reach out to me directly and we can discuss further. Regarding manager training, I agree – we need to do more and we are! We have launched leadership essential classes and will be launching a retail career framework that includes manager training in the first half of this year. Supporting our managers and employees is a top priority and I’d love to discuss specifics with you so we can build the best training possible. Swing by the 7th floor so we can connect! Diane V., VP Talent

Viewing 7 - 9 of 482 Reviews

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Terrible Engineering Practices and Management

Category Specialist

the lost culture

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