Jet reviews

3.7

63% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

56% positive business outlook

Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

482 reviews
1.0
Mar 16, 2016

One star to balance out the fakes posted by management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Jet has the potential to be something amazing. There are a lot of really intelligent, hard-working, and fun coworkers. There are constant changes, which can be a good thing if you get bored with routine/monotony

Cons

There has been an exponential increase in the amount of negatively impacting changes recently. To put it simply, Jet is not the flex, flexible, and innovative workplace that will is the spiel that is pushed on us throughout training and recruiting. The most impactful and negative change recently is the huge consequences for logging in literally one (1) minute late for your shift, resulting in in a "half occurrence" on your record. There is no human "life happens" actor ever given to the situation. it doesn't matter if there was an accident on the freeway, the roads were icy, your car was stolen, or you have trouble logging in due to persistent computer issues. Once someone gets 2.5 occurrences, they are immediately terminated, No questions, ifs ands or butts about it. It doesn't matter about how much you contribute to the company, your engagement, how good you are at your job, or how much knowledge and training you've gained. Another very disturbing change we are seeing is around the increased micromanaging from several levels up that drop elevation of their view frequently. The Supervisors are given very little trust and empowerment, let alone with us as frontline employees. Every week, common sense and good judgment are being traded in for rigid vague places - which are also designed to change depending on the moods of the relentless "All Seeing Eye". It has gone quite the opposite direction from the company values of trust and empowerment we all bought into when we were hired and trained. I see the extreme levels of discouragement in our supervisors as they work through this level of dictatorship.

avatar
Jet Response
10y
Thanks for the very thorough feedback. It's disappointing to read, but we appreciate your taking the time to give us your thoughts. You've brought up the topic of empowerment and we totally agree - this is something we are working really hard to improve. If you have additional feedback, please reach out to me - I'd love to chat further. -Doug D., VP Member Services
1.0
Feb 4, 2019

Forced to take VTO

Recommend
CEO approval
Business Outlook

Pros

Good pay and friendly atmosphere

Cons

Not a stable work environment. Full time one week, less than 20 hours the next week. When works slow they force you to clock out under “VTO” (voluntary time off) even if it’s not voluntary. They give you no information about when things will speed up so most of us are looking for second or a more stable job. They just shut down the whole entire warehouse across the street because of lack of business

1.0
Dec 5, 2018

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of people dedicated to the mission of helping the customer. Great staff that get their work done.

Cons

What does it say about a company when the 1st question you are asked online, before you even submit a resume, is it asks if you are OLDER THAN 40? This exemption might not be in the best interest of the company and its future.

Viewing 31 - 33 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.