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JLT Group

Acquired by Marsh

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JLT Group reviews

3.4

61% would recommend to a friend

(454 total reviews)
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Dominic Burke

75% approve of CEO

46% positive business outlook

JLT Group has an employee rating of 3.4 out of 5 stars, based on 454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JLT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

454 reviews
2.0
Jun 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people to work with to help you through the day is probably the only positive.

Cons

Management is shocking! I work for JLT and the lack of management grew more appalling the longer I was there. they are highly un organised and have this big front which would make you think they know what they are doing! Management sit on their backside and do not do a single thing. There is no room to grow within the company, customer service standards are terrible! I have never worked for a company that I can not say anything positive about. the work they provide is simple but is made extremely difficult by the lack of communication and un willing to make improvements. you are treated as if you are *stupid* and you get the feeling daily that no one cares to improve or even do any work for a matter of fact! I am very surprised that the company is still standing. considering they are shocking! someone must be investing a lot of wasted money into this place. the pretend front that they put on must be the only reason they have any customers left. I am currently looking for a new role! so that I can finally leave that nightmare behind.

1.0
May 26, 2015

Worst company

Recommend
CEO approval
Business Outlook

Pros

Only advantage is money but if you are fired it want to look out, you become too expensive for the market and you will die with the frustration.

Cons

Sad leadership team Entire control with their India head. Even leaves for the agent gets approved by them. In one of the leadership meet, director was being scolded for allowing an agent to work in a different shift due to medical reason. He was told how dare he did something like this without taking the permission. Lot of people got fired with no reason being given to them from agent to Sr. Directors. Don't fall for money.

1.0
Feb 3, 2016

Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Very nice view from the cafeteria and good office. People in general are nice. It a KPO culture so lot of employee engagement activities at the junior-mid level.

Cons

Know for sure this is not a consulting, analytics and IT organisation. Yardstick for measurement of all function is KPO based. Totally perception driven organisation. Total focused on cost saving only. Work is low grade overall specifically IT. Surely a place that will not add much value to experienced IT professional. Team here does low grade work in IT which onsite does not want to do. IT is totally messed up with no head and tail, completely misleading and random.

Viewing 1 - 3 of 454 Reviews

Glassdoor has 543 JLT Group reviews submitted anonymously by JLT Group employees. Read employee reviews and ratings on Glassdoor to decide if JLT Group is right for you.