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JLT Group

Acquired by Marsh

Is this your company?

Stay clear!! - Call Centre Agent JLT Group Employee Review

2.0
Jun 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people to work with to help you through the day is probably the only positive.

Cons

Management is shocking! I work for JLT and the lack of management grew more appalling the longer I was there. they are highly un organised and have this big front which would make you think they know what they are doing! Management sit on their backside and do not do a single thing. There is no room to grow within the company, customer service standards are terrible! I have never worked for a company that I can not say anything positive about. the work they provide is simple but is made extremely difficult by the lack of communication and un willing to make improvements. you are treated as if you are *stupid* and you get the feeling daily that no one cares to improve or even do any work for a matter of fact! I am very surprised that the company is still standing. considering they are shocking! someone must be investing a lot of wasted money into this place. the pretend front that they put on must be the only reason they have any customers left. I am currently looking for a new role! so that I can finally leave that nightmare behind.

Explore other reviews about JLT Group

5.0
Aug 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Their services are good to keep up with

Cons

They reveal themselves to do their best in what they do

4.0
Jan 25, 2018
Recommend
CEO approval
Business Outlook

Pros

People. Culture. Client relationships. JLT Re is a place for really good, talented people who want to develop strong internal and external relationships. JLT Re also encourages thinking outside the box and is looking for new ideas and ways of doing things.

Cons

Flat organization. Low salary bumps for non-producers currently. Internal politics. Your salary is largely dependent on your experience and your manager’s ability to fight for you to get what you deserve up the chain.

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